New Clients

Welcome to South Hyland Pet Hospital

We’re so glad you’re here! At South Hyland Pet Hospital, our team is dedicated to providing compassionate, high-quality care for your pets at every stage of life. We take a relationship-based approach to medicine, focusing on clear communication, thoughtful recommendations, and care that is tailored to your pet’s individual needs. Our goal is to partner with you—offering guidance, education, and support—so you can make informed decisions with confidence. We value the trust you place in us and look forward to building a lasting relationship with you and your pet.

Hospital Information

Address: 5400 W Old Shakopee Rd, Bloomington, MN 55437
Phone: (952) 884-1868 (call or text)
Email: southhyland@southhyland.com

Website: www.southhyland.com

Online Store & Pharmacy: https://southhyland.myvetstoreonline.pharmacy/shop

Communication Preferences

We’re always happy to hear from you! You are welcome to call, text, or email us with any questions, concerns, or to request an appointment or prescription refill. We also offer Otto, a free app available for iPhone and Android, which helps you stay connected. Please note that our communication platforms are monitored during Office Hours only.

Appointment Hours

Monday – Friday: 9:00 AM – 11:30 AM

Lunch: 12:00 PM – 2:00PM

   (no appointments)

2:00 PM – 5:30 PM

 Saturday: 8:30 AM – 11:30 PM

*Please note, there are no veterinarians on-site until Appointment Hours begin

**Closed on Sundays and all major holidays

Our Veterinarians

Dr. Nikki Burk
Dr. Mark Lehnert
Dr. Rachel Samsel
Dr. Hana Kazunas
Dr. Emily Christenson
Dr. Rachel Weber

Services

While our name, South Hyland Pet Hospital, may suggest we provide emergency services, we are a general practice veterinary facility. When we were established in 1974, the term “hospital” was commonly used for full-service veterinary clinics. As veterinary medicine has evolved, care has become more specialized, with dedicated emergency hospitals now equipped and staffed to handle true emergencies, and typically open 24/7 to ensure immediate access to care. Today, the term “clinic” often more accurately reflects the type of care we provide.

Although we are well equipped to deliver high-quality veterinary services, we are not designed to manage critical or life-threatening emergencies. In those situations, our team may recommend referral to a nearby emergency veterinary facility to ensure your pet receives the most timely and comprehensive care possible.

Below is an overview of the services we offer to support your pet’s routine and preventative health needs.

Species we Care For

Dogs, cats, rabbits, guinea pigs, chinchillas, hedgehogs, rats, hamsters, gerbils, and mice

Preventive & Wellness Care

Wellness exams, vaccinations, and preventive care for all life stages

Medical Care & Urgent Visits

 -Same-day urgent care (by appointment only; first come, first served)
 -Diagnosis and management of acute and chronic medical conditions
 -Care for minor to major medical and behavioral concerns

Diagnostics & Treatment

– Full in-hospital IDEXX laboratory, plus access to outside reference laboratories
– Advanced imaging: X-ray and ultrasound in addition to echocardiograms (echocardiograms only available for patients over 2 years of age)

– Imaging interpretation support from board-certified radiologists:

                • Twin Cities Veterinary Imaging (Dr. Travis Saveraid)
                • Oncura Partners Diagnostics

 – Therapy laser treatments for a variety of conditions (as prescribed by a DVM; package options available)

Surgical & Dental Services

– Routine soft tissue surgery
– Advanced veterinary dentistry and oral surgery
– Orthopedic and advanced procedures performed by traveling board-certified surgeons:

                • Highline Veterinary Orthopedics (Dr. Dane Tatarniuk)
                • Twin Cities Veterinary Surgery (Dr. Scott Murphy, Dr. Melissa Hoffer, Dr. Andrea Vai)

Additional Services

 – Full-service, in-hospital and online veterinary pharmacy
 – International and domestic health certificates (eCVIs)
 – End-of-life planning, hospice, and palliative care
 – House calls
 – Virtual consultations

What to Expect During Your Pet’s Appointment

To help reduce lobby congestion, limit the spread of infectious disease, and create a calmer experience for our patients, we ask that you please check in from the parking lot by calling or texting us before entering the building with your pet.

For everyone’s safety, all pets must be on a leash or in a carrier at all times. Retractable leashes should be locked and kept at 6 feet or shorter while in our care.

Appointments with our veterinarians are typically scheduled for 30–60 minutes to allow time for a thorough exam and to address all of your questions and concerns. Appointments with our technicians and assistants are scheduled for 15–30 minutes. If your pet is experiencing any medical concerns, please let us know in advance so we can ensure you are scheduled appropriately with a veterinarian instead.

If you need to reschedule or cancel your appointment, we kindly ask for advance notice so we can offer that time to another patient in need.

Payment & Insurance

To help us provide the best possible care for every patient, payment is due at the time of service. We accept Visa, MasterCard, Discover, American Express, debit cards, checks, and cash.

We are committed to helping make your pet’s care as accessible as possible. To support this, we offer several payment solutions, including financing options, wellness plans, and guidance on pet insurance.

Flexible Financing Options

We partner with Cherry, CareCredit, Scratchpay, and All Pet Card to provide flexible payment plans. Options vary from no hard credit check plans with quick approval to traditional credit-based financing with promotional interest terms.

In-House Wellness Plans

Our Wellness Plans allow you to spread the cost of routine care over 12 months with convenient monthly payments. Plans may include exams, vaccinations, labwork, dental cleanings, and more.

Pet Insurance

Pet insurance can help manage unexpected costs. While we do not sell insurance directly, we are happy to assist with records and claims.

Emergency & Urgent Care

For 24/7 emergency or after hours care, we recommend:

Veterinary Emergency Group (VEG)

16490 W 78th St Suite A
Eden Prairie, MN 55346
(952) 444-1034
veg.com

*VEG sees all species and is open 24/7/365 Scan below to view additional emergency and urgent care facilities in the Twin Cities:

Stay Connected

We encourage you to visit our website at southhyland.com for resources, forms, and more information about our practice, policies and procedures. Make sure to also Follow us on Facebook for updates, pet care tips, and hospital news!