URGENT AND EMERGENCY CARE INFORMATION

When Your Pet Needs Medical Attention

When your pet becomes sick or injured unexpectedly, knowing where to seek care can make all the difference.

South Hyland Pet Hospital offers same-day urgent care appointments when available, but we are not an emergency veterinary hospital. Some medical conditions require immediate treatment, specialized equipment, or continuous monitoring beyond what our hospital can provide.

If your pet is experiencing a serious or potentially life-threatening emergency, please contact an emergency veterinary hospital immediately.

Emergency Veterinary Care – Available 24/7

Our Recommended Emergency Hospital

Veterinary Emergency Group (VEG) – Eden Prairie

VEG Eden Prairie provides emergency and urgent veterinary care 24 hours a day, 7 days a week, including weekends and holidays.

Phone: (952) 444-1034

Address: 16490 W 78th Street, Suite A, Eden Prairie, MN 55346

Hours: Open 24/7/365

Website: VEG Eden Prairie

Get Directions to VEG Eden Prairie

VEG treats dogs, cats, small mammals, birds, and other exotic pets. Emergency walk-ins are welcome without an appointment.

If you’re unsure whether your pet needs emergency care, you can call VEG directly for guidance.

When Should You Seek Emergency Care?

Some conditions require immediate veterinary attention and should not wait for a scheduled appointment.

Examples include:

• Difficulty breathing, choking, or severe respiratory distress
• Collapse, unconsciousness, or inability to stand
• Prolonged or repeated seizures
• Severe bleeding, major injuries, or significant trauma
• Suspected poisoning or ingestion of toxic substances
• A swollen abdomen, especially with unproductive retching
• Inability to urinate or suspected urinary obstruction
• Severe pain, sudden paralysis, or inability to walk
• Heatstroke or significant overheating
• Complications during pregnancy or labor
• Rapidly worsening illness or other potentially life-threatening symptoms

This is not a complete list of emergencies. Serious conditions may sometimes have subtle symptoms.

If you suspect your pet is experiencing an emergency, seek emergency veterinary care immediately.

Same-Day Urgent Care at South Hyland Pet Hospital

Not every illness or injury requires an emergency hospital.

For pets needing prompt medical attention who are medically stable, South Hyland Pet Hospital offers same-day urgent care appointments based on availability and your pet’s medical needs.

How to Schedule Urgent Care

Call: (952) 884-1868

All urgent care visits require a scheduled and confirmed appointment. We do not accept walk-ins.

Please call before bringing your pet to the hospital. Our team will discuss your concerns, review appointment availability, and help determine the most appropriate next steps.

Same-day appointments are not guaranteed.

Why We May Refer Your Pet Elsewhere

Although we make every effort to accommodate patients needing timely care, there are circumstances when another facility may be better equipped to help.

These include:

• Medical Needs: Your pet requires emergency stabilization, advanced treatment, hospitalization, or continuous monitoring beyond our capabilities.
• Equipment & Services: Your pet needs specialized diagnostics or procedures that are not available at our hospital.
• Veterinarian Availability: Our veterinarians may be fully booked, managing other patients, or unavailable to take on additional appointments.

Please note: Our hospital opens before our veterinarians arrive. Although our support team is available during these early hours, veterinary medical care cannot begin without appropriate veterinarian oversight and authorization.

When we recommend another facility, our goal is to ensure your pet receives the appropriate level of care without unnecessary delays.

Additional Emergency & Urgent Care Facilities

Other veterinary urgent care and emergency hospitals are available throughout the Twin Cities.

The directory below can help you explore additional options based on your location, your pet’s medical needs, and facility availability.

If your pet is experiencing a life-threatening emergency, do not delay seeking care while comparing facilities. Contact the nearest appropriate emergency veterinary hospital immediately.